A disgusting disgrace - a scam company. If i could give them -10 stars I would. They charge you £150 just to turn up. Then their plumber is an idiot who stands there swearing the whole time. He goes away and gets the wrong part. He says he will call me back. He does not. They charge £150 for the second visit despite not having done a single thing on the first visit. The repair is done incorrectly meaning I have to get a different company to come and fix it. Pimlico refuse to come back to fix it without charging more and more and more money. They refuse to give me a refund for overcharging me. After threats of legal action they agree to refund part of the money. It has been three weeks since they say they paid it and it has not come through. They refuse to tell me why, or any of the details of where they allegedly refunded the money to. Their customer service and management are stupid, arrogant, greedy and thick. I still do not have my refund almost a month later. This company are disgusting crooks, scammers, an utter disgrace. Do not EVER use them - they should be shut down.