Extremely poor and expensive service!!! We have paid over £1000 to Pimlico Plumbers to be left with the very problem they were called out (twice) to fix. We have had to call another company and they have fixed the issue in one visit. Not only have we paid an insane amount of money to Pimlico Plumbers over two visits, when we have then called an alternative company to rectify the issue (which they did) we have been shown the appalling job Pimlico had carried out, whilst "attempting" to fix the issue. Additionally, the plumber from Pimlico spent 50% of his visit talking, going back and forth to his van and generally wasting time and then left the house with the problem still not fixed! My complaint to Pimlico has been responded to with an apology and an offer to discount any future call out. Absolutely not good enough!! Pimlico were paid (amongst other things) to install a "rodding eyelet" to allow rodding to an exterior pipe. When Inspected by another plumber after Pimlico left the house with the problem still not fixed (and £1000+ bill!!) we were extremely shocked to find the rodding eyelet/access had not been drilled through properly and simply covered with fernco coupling - see pictures.