Very disappointed and confused with the on line shopping experience. A few days ago I ordered and paid for some Pimms jugs and a few other accessories. I am living in Australia and the drop down menu for my delivery address allowed me to choose that country as a delivery option. I therefore thought you delivered to Oz although I now see from a previous comment here that probably isn't the case. The Pimms website does not state which countries you ship to, there is no delivery info at all that I can see but by having other countries in the delivery address drop down menu and not just the UK it is very misleading. My order went through and was accepted and paid for but I have received no confirmation email. I have tried contacting PImms but there is no email address on the website and the 0845 phone number is very expensive to call from Australia. I have sent 2 messages to Pimms on facebook and also requested a land line number to call to clarify my order query but have not received a response. I would really appreciate some clarity as to whether you have honoured my order as to the best of my belief you have taken my money.......? Thanks