I got substitutes for the item I paid for..I ordered UTG US made mags got KCI Korean mags instead...like every big stick Korean mag ive bought. loaded they jamb up when unloading and these did as well under a manual test so I looked for Pinnacles web site and it has been closed!. Instead of having the option to return mags for the mags I paid for I took the KCI mags apart and silicone wiped them internally to help stop the binding issue..And learned If I stop at 25 rounds in the mag they seem to unload more consistent...I paid for UTG mags and got KCI without a notice or permission since there is a price difference, they did give me a all in one survival tool as a consultation for my difference in cost but I can't give a 5 star for that..the other things that are important in online sales..Notification on shipping and tracking and speedy processing..for both of those aspects I give 5 stars..