I am happy with the functionality of Pipeline Deals. The system is very user-friendly and meets our needs very well. I did have a negative experience recently when I received the October updates email. I requested more information about the Task Event Automations and the response I received was someone telling me that the email had links and that I should look at those. To this day, I have not received the response/information needed and I'm not too sure who to contact about it. Someone that can provide actual information and not just send me to your help page.