I was a client of Pipeline Deals for over 4 years. They started off as a great site for me. As they grew though, they just stopped caring in my opinion. With each "update" to the mobile app they broke something else. I understand that you need to make updates, but seriously, test the thing before rolling it out. Customer service was no help, a ticket would be open for months on end, and at the end of the day the solution was always to use the web version. What broke our relationship was the downtime of the site. Never knowing if Amazon AWS was going to be up or down when I needed to access my data. As a business owner who needs to access my client files when the customer calls in, I can't tell them that the site is down. It just got old, not being able to access my customers from my phone and getting constant messages that the site was inaccessible. After all my complaints, I still gave you 4 months to correct it and nobody bothered to respond to the open ticket. So I left, I'm paying twice the price for a service that does 10 times as much. It gives me all the things that I've asked for and been told your working on. Since I've been with them, not one email of the site being down, not one time of not being able to access my clients, even with no data connection I can still access the record on my phone. Just sad you guys couldn't catch up to the rest of the other CRM's on the market.