Having been made redundant from my job at a local newspaper in September 2020 as a result of COVID, I contacted React Wales, who suggested I have a look at Pitman courses. I had a look at what they offered, and settled on 'Working in the Legal Environment' and 'Office Skills' (Microsoft Word refresher course) to further enhance my chances of finding future employment. I live in Pembrokeshire, and the closest branch to me is Swansea. I travelled up there on the first day by train as I don't drive. Nichola and David made me feel very welcome and we discussed in full what I needed and they agreed the way forwards was the courses I had chosen. Due to the distance I would have to travel each day, the limited time I'd have in the office (due to limitations on train times) and the expense, PLUS with another lockdown looming, Nichola and David were happy for me to continue the courses at home via online. The courses were downloaded to my computer and I could spend each day going through them. The support I received was fantastic, if there was a problem, Nichola or David were there at the end of the phone to help me through. I was able to complete the tests at home too. The only course I had to go back to the office for was the Audio Typing course, which I have now done, since relaxation in the lockdown rules. The office is ideally situated in the centre of Swansea, and virtually right outside the train station doors which makes it ideal for me as I have mobility issues. I have passed all the Modules so far, and am awaiting the results of my Audio Typing. I would thoroughly recommend anyone who has been made redundant in Wales, to contact React for funding and to look at the Pitman courses. Such a wide variety to choose from, excellent support all around and the courses are clear and straightforward.