In 2021 I was made redundant from a position I had held for almost thirty years. At this point, I was considering a career change and in early 2022 Career Wales informed me of the REACT scheme. I was given a number of training providers to consider. I researched these and called their relevant offices. The call to Pitman Office in Cardiff was particularly memorable as I spoke to a very helpful lady called Hazia. She was very friendly and displayed genuine interest whilst listening to what training I wanted to undertake and discussed the courses that would help me achieve my goals. This was not my experience with the other training providers and I immediately decided to learn with Pitman even though they were the furthest away of all the training providers I contacted. I chose to enroll on ICDL, Book-Keeping Transactions & Controls 1, and Sage 50 accounts. I was able to complete a large part of the required study at home. The courses were interesting and well set out with the opportunity to take a practice test before the validation test was attempted. For the parts of the training that required I attend the center in Cardiff, I was always made very welcome by the team and also had a magnificent view of Cardiff Castle. Here I met Phil the Centre Manager who was my main support throughout my time with Pitman Cardiff. He was knowledgeable, friendly, patient, kind, and always happy to help. The team at Pitman Cardiff are fantastic. Their positivity gives the center a great energy and I honestly cannot recommend them all highly enough. So good was my experience it gave me a thirst for knowledge and the courage to enroll on a degree course.