Tried this company for the first time.. Amazingly poor experience and service! (1)They delivered the Valentine’s Day special flowers I had ordered one day early on Sunday 13th Feb!! (2)My girlfriend was not home so they left it on her front doorstep. (3)To make things even worse it was RAINING so it was all soaked!!!! I emailed to ask for some help or an explanation and they got very defensive and made up a load of excuses and offered no productive help at all.(offered me a £10 off my next order coupon.. which is just insulting considering i ordered their GRAND GESTURE flowers package and spent a total of £180! Why would i ever want to place another order?!!) Emails were with someone called Hibar-noor who was very unhelpful! Ridiculous and unacceptable service after spending £180 i just could not believe it!!!!!! Now has stopped responding to my emails. Absolutely do not recommend and would 100% warn to avoid them at all costs as there are many other shops/websites that have quality flowers and a quality service!