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Very unhappy customer
PLEASE DO NOT ORDER FLOWERS FROM PRESTIGE !! I ordered the Festive bouquet before Xmas for my daughter - £29-00 The flowers she received was nothing like the flowers I ordered from their website (see photos) sparse and wilted. I complained the next day attaching a photo and asked for a full refund as per their 100% Satisfaction Guarantee. They responded back to say the flowers I received was satisfactory and offered me £15 off my next order. I responded to confirm that I would NEVER use them again and requested a full refund - I heard nothing and have since emailed several times with no response. The flowers my daughter received was dead and wilted within 48 hours. I have always used Bloom & Wilde whereby their flowers and service are excellent. Unfortunately, I was taken in by the discounts they offer and the blurb they put on their website …. Please don’t waste your money it’s all lies !! I’ve been well and truly ripped off - I should have read the reviews before ordering - some of which are extremely negative and similar to my experience. Look at the photos and make your own mind up. Please don’t waste your money like I did.
1 year ago
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