Do not be misled by the marketing of Next Day delivery. Despite requesting next-day delivery and receiving a confirmation e-mail confirming the delivery date, the flowers did not arrive on time. Customer Service was very happy to inform you me this is not guaranteed and it is stated in section 4.1 of the terms and conditions. Not receiving them on the day requested was even more disappointing since they were for a birthday. This is the first time I have used Prestige Flowers. I will be returning to Interflora. The flowers received do not represent what I ordered at all. Size is clearly not Large and the flower arrangement is not as illustrated.
5 months ago
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