Absolutely unacceptable! The flowers we received were wilted, discolored, and completely unusable. This is not the first time we've had issues, but this shipment was the worst yet. We rely on fresh, high-quality flowers for our business, and this supplier has failed us repeatedly. Customer service? Non-existent. No response, no apology, and no effort to make things right. We lost money and disappointed our customers because of their lack of care and professionalism. Save yourself the frustration—do not trust this supplier! We’re taking our business elsewhere, and I recommend you do the same.