Poor customer service and knowledge of stock! I received a message stating that my original choice of bunk bed was out-of-stock, but was given two others as alternate options. The website indicated that one of those was out-of-stock as well. Therefore, I called the company to make sure my next choice was in-stock. I was told that my next choice was indeed in-stock with a quantity of ten remaining. I immediately placed an order for two bunk beds online at the Planet Bunk Bed website. A week later, I was informed that none of those bunk beds were in-stock and that my card would be credited. Obviously, the staff at Planet Bunk Beds is unformed. At least they finally updated their website.