The controller itself is all I could ever hope for in a phone controller. It is certainly not the most comfortable to hold, but that's to be expected with phone controllers. As for the software, I do have some criticisms. First of all, there is no way to close out of games using the controller. The home button opens the Backbone app, sure, but the game you were playing remains open as well. So for maximum performance you have to manually close out of the game using the touch screen, which defeats the whole purpose of the home button in the first place. Secondly, web apps do not appear on the Backbone app. This means that to use streaming services like Xbox Game Pass or Google Stadia, you have to exit the Backbone app and find the web app on your home screen. This again destroys the immersion of the Backbone app. It is trying to make things feel like a console experience, but with these two issues it fails to deliver that experience. I have no doubt in my mind that both issues can be solved through software updates, so I'd love to see it happen.