I tried to close my account but Plugin Alliance makes it literally impossible. When I go to the "close account" page it asks for my password to close the account, but then says the password is invalid, which isn't possible because I used it to login to my account. So I sent them an email asking for help, but got an automated response saying they no longer answer emails, with a link that takes me back to the "close account" page. Then I tried calling their sales phone number, but it automatically hangs up on me. Plugin Alliance is truly a horrible company. Beware!