I wish i could give it zero, for one the contract is 24 months and they threatened me that if i break it it will cost me a fortune. Two, i recently moved and its been a week without internet but im still being charged and all they told me was “just plug it in” and then that didnt work and come to find out THEY NEVER EVEN STARTED THE TRANSFER. Three, the “great customer service” is terrible. The stupid automated text dont work, you have to jump through so many hoops to talk to someone and when you do you get transferred a million times. DO NOT GET PLUSNET. spend a little bit more money and get something thats worth it. I wish i could break my contract and get out but unfortunately i made a deal with the devil. Absolutely terrible service and customer support. This will probably get censored so i hope someone sees this and saves there money.