Plusnet Mb provided a SIM card the day following my order, but porting my old number is a total disaster. The quoted 1-2 days is total fiction. I have been waiting for five working days so far, and whilst my number has been ported and works, mobile data does not work. I have contacted Plusnet three times so far and they have no idea when the problem, which they are blaming on Orange, will be solved. They pretend to care but clearly they don't. Their biggest failure is their inability to admit that they have problems and to advise customers before they have to waste time trying to find out whats going on. I could not possibly recommend them to anyone else, and the way things are going may well end up cutting my losses and going elsewhere.