This company is a total rip off. I had trouble with my broadband and told them I would be leaving them, they reviewed the price I was paying and charged less if I signed up for a 18 month contract at that price and would then give me a free router to solve the broadband issue, I agreed. 3 month ago I had more issues, waited 4 weeks for it to be sorted. Today I received an email saying the price I am paying is going up by £1.50 DISPITE MY 18 MONTH CONTRACT which has about 6 months to run. I just phoned up and asked what is going on, and they did not want to know, just said thats what we are doing to everyone, just as BT, Talk talk, are doing, I said I dont have a contract with them but with you. The reply was curt and basically dont care attitude." I have cancelled your contract and you can leave when ever you want now without charge" what a shit company, do not honour their contracts but if I had wanted to leave they would have stuck it to me for £40.00 quid. I have been with this company for !0 years or so, no loyalty what so ever. So they lied when they started my contract, which is going to generate an ombudsman complaint which will cost them money, a lot I hope. BE WARNED THEY WILL BE NICE AND SAY THIS AND THAT, ONCE THEY GET THE CONTRACT YOU WILL BE STUFFED.......... My name is Colin Leader, Leicester who is leaving this DISHONEST Company, I am responcible for this reveiw and wording and stand by every word. Be Warned