I was with my last mobile phone service provider for 20 years. I thought I would try a change and went to Plusnet. What a diaster...started off okay; up and running in a couple of days but then a week later the service was terminated with no notice. It turned out they didnt like the fact that I had used my company bank account but didnt think to call me and ask for an alternative, just suspended the service. So I contacted them and we resolved that bu tthen the new DD was to late to pay the £10 but they didnt want it now...someone would call me...no call came then I got a suspension of service threat again so I called them (not easy) eventually I paid the £10 by card and explained that perhaps they werent offering the service I require as its all too much hastle so I would like to give 30 days notice to quit. They said that fine but then the following day simply terminated my service with no notice and refused to turn it back on even for the 30 days I had paid for. So no I am stuck with no phone until a new sim is delivered and the PAC code applied.