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ALI
Just moved over from Virgin because plusnet had a slightly better customer feedback and the call centre is in the UK but it is the worse mistake ive ever made. 21 days ive been with them and now 4 days so far without broadband. Plusnet say Openreach but Openreach say Plusnet. Plusnet said Openreach engineer came on friday but when Openreach engineer came on Saturday he has no record of an appt. I cant even leave them for another 17 months. Plusnet is a shamble. Dont use them. AVOID AT ALL COST.
7 years ago
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Plusnet has a 1.3 average rating from 403 reviews
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Alice, Customer Support

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