Awful. Avoid.
They draw you in with cashback offers , but then don't pay the cashback and "customer service" reps contradict each other and lie to you.
Would have been cheaper to stay at previous provider.
The Plusnet hub is useless too, signal constantly drops out so you have to reconnect all the time.
Save yourself the hassle, rude & deceitful customer service and look elsewhere for your broadband needs.
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Alice, Customer Support
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