Once upon a time they were a decent service, but in recent years they've gone rapidly downhill. This is mainly due to cramming in as many customers as they can whilst offering a poorer service to them. They still operate basic broadband only packages (which is what I'm on) but they keep increasing the price for it without increasing the bandwidth allowance. One thing I'd never do is go for one of their line rental packages, because they really are a disaster! Plusnet - They're proud to do you.
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