Plusnet - a mediocre company spoiling Yorkshire's name.
Another service provider took over my telephone and broadband from Plusnet in July. Plusnet acknowledged that I"m leaving but still continued to bill me for the next 2 months.
I complained 3 weeks ago, they haven't still refunded the money yet. I sent another email yesterday and I had a reply today. They are sending via cheque within 21 days.
In that, why would they ask me not to cancel my direct debit.
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