Paid £25.99 for fibre broadband and got the worst signal & service ever. Complained twice about slow speeds but nothing done and no follow up. Everything left to the customer to solved. Promised 38 to 40 mbps but consistently received less than 10% of that so could not watch Netflix or Youtube. Was told that if an engineer was called it could cost me. Customer Service made a ridiculously low offer and quickly issued a deadlock letter. Customer satisfaction is irrelevant. Now with Post Office.
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