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Anonymous
Probably the worst company I've ever had to deal with. Had intermittent internet for 10 month and had calls cancelled over and over trying to resolve this. I've screenshot the countless times I've been on hold at an average of 15 minute at time. Each time the call has been ended or I've been spoken to by someone who clearly has no interest. Today again I called after paying for 10 months of internet which rarely works. I was put on hold and moved departments as usual just to have the phone put down twice. The 3rd call I actually spoke to a lady who just said , " your cancellation requested has been noted and then put the phone down. How can such a big company run like this . ? There are 5 people in my house and we all have had to increase our mobile data as our wifi has very rarely worked for so long . Very very poor customer service!!
4 years ago
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