I had been with them for years and even recommended my ex to join them. I told them that I would leave them on 10th January. They are not happy and I waited 6 months for the broadband content and line rental to come close to each other - one on 12 January and 16th January. Now they sent me this demand even though I left them earlier than the expiry date. I left 2 days earlier and yet they have to penalise me for 24p and threaten to send in 3rd party collector! *************************************************** You recently cancelled your services with Plusnet on 10th January 2020. We have been unable to take payment for your termination invoice associated with your account closure. We'd like to remind you that payment is still due. What happens next? You are required to pay the balance of £0.24 in full within the next 14 days. If payment is not received, your account balance will be forwarded to a third party Debt Collection Agency which will incur an additional cost and may have an adverse effect on your credit file. Just how nasty can PLUSNET, the one who wants to help THEMSELVES TO YOUR WALLET, get?