A year last November I signed up with Plusnet and the first payment was taken from my bank that month. After that they took nothing despite my trying to sort it out nothing happened. My account had entered the Bermuda Triangle. Last month I suddenly got a bill for three months. I got in touch because they couldn't take it from my bank account. After a struggle I got someone to take the payment who promised to sort out the mess. Yeh, this month another message, I owed another month and they couldn't take the money from my bank account. While this was and is going on I can't log into my account because it says it is closing. Now I can't get through on the phone at all and the text interaction doesn't work either. How did they take the money when things kicked off, telepathy? I just got a text which threatened consequences if I don't pay in so many days. That is plain insulting. Who on earth designed Plusnet's business model? A tired old monkey with a hangover?