Called up the Cardiff store to ask for a list of all the left handed guitars in stock, staff member refused to do that because 'they're dotted around the shop randomly' (at 12pm on a rainy Tuesday this struck me as nothing short of lazy). I expressed my disappointment at this because LH guitars are hard enough to come by and I'm looking for a step up in quality and the staff member then suggested that I should switch to a right handed guitar and just give up on being left handed if that was the case. Having played for 20+ years left handed I was taken aback by this ridiculous suggestion and couldn't believe that a supposedly trained staff member of a music shop would actually say something like this and not be joking. Suffice to say I won't be shopping with PMT again after that, which is immensely sad as its one of the last surviving music shops in Cardiff but from what I've seen from other bad reviews negative interactions with uninterested and incompetent staff seems commonplace. A real shame!