It’s a scam, I deposited my hard earned money, tried to take it out, they then claimed I had another account which is a violation of the their policies, I explained to them I don’t but they say I am lying. They claim someone used the same wallet as me on another account, how is that my problem and you then restricting my account, why not restrict and ban that other account. I explained all this to the so called support but they still keep insisting I close an account I don’t have access to or recognise, so guys please beware if you’re depositing your money because you might not get it out ever again like me. They restricted me from going on the general chat as well. Tell as many people as you can, it’s a big scam and their support just sound like robots and not listening to you if you ever have any issues like I did. This issue is just a day old from the date I am posting this and I have all proof and evidence to back up my claim. They might even delete my account after this but I don’t care anymore