ATTN overseas Poetry customers: Stay away.
Poetry will not make good on its own mistakes with sizing. It will not pay your return shipping. Dealing with them will cost you money.
They will give you a lecture about how they are a UK brand so obviously they are going to send UK sizes, and point you to the return policy saying overseas customers must pay their own return shipping.
That's based on them GETTING THE ORDER RIGHT. Which they did not, twice in a row for me.
The first time, I thought, ok -- I don't think I ordered the wrong size but I paid $50 in return shipping. I hand-wrote on the receipt that I wanted an exchange for the correct UK size. They paid for the shipping the second time -- and sent me the same wrong size again. They now will not correct this second mistake by paying the return shipping.
They should not market for overseas customers if they cannot handle the sizing discrepancy and the customer service required.
Stay away.
3 years ago
Poetry Fashion has a
2.7
average rating
from
108
reviews
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