Do not use this ferry company! They are disgusting and have awful business practices. In March 2020, we had ferry tickets to go to Ireland. The global pandemic broke as we were in the UK and we were required to return to the US as flights were shutting down. Every hotel and reservation we had refunded us without penalty - even nonrefundable things - EXCEPT P&O Ferries. They gave us a credit and refused to refund. Now we’re at the credit expiration date, still in a pandemic, and they are refusing to refund the money. This company is STEALING from people who were put in peril to make a profit from the global pandemic. I will never use this company nor recommend them to others. Avoid traveling with them - you have other options that actually care about good business practices and their customers!