I have used these for a long time and recommended them to a lot of people especially amazon sellers but I have had to go back through and amend and advice an alternative place. I have never had an issue until last lot kept ripping so contacted to ask if it was fault or if they had changed to a cheaper quality thinner paper, Kerry from L4U asked for a picture (REALLY A PICTURE OF A RIPPED LABEL - I dont know what she was thinking that day) I stated I just wanted to know and did not want a refund but would like to know to see if I need to place order else were next time.. A few emails later no further forward now they are just ignoring me. They are happy enough to take your money but not willing to deal with issues we usually order a decent QTY as well. If anyone has placed a big order and does not get any-were with them make sure you contact by email, then just claim your money back from your bank they will reverse the transaction, call your bank ask for the disputes team tell them you wish to raise a section 75 dispute they may advise just to do a chargeback both very simlar but one is within banks own policy one is outside. LABELS4U - You were once a very good business to work with and now I have to say your an utter disgrace the way you treat your customers, I cant see you getting this year out without going under unless so sort your act out.