I ordered a pool winter cover and waited and waited and waited the pool is in Yonkers apparently they’re in Queens New York I could’ve driven 25 minutes to pick it up after didn’t show up for about 15 days I ordered from Amazon came in three days still have not received my pool cover as of this writing just got off the phone with Capital One they said I did not provide enough proof that I did not receive the pool cover total bull stay very far away from this company they’re scammers and thieves and shame on me for not following the directions but my capital one credit card I sent them all the bad reviews that they apparently required more information and their lack of communication was terrible As well they should’ve told me they needed more information when they didn’t get sufficient enough information bottom line is stay away from pool deals buyer beware