The only reason they got one star was because I couldn’t choose zero I ordered a solar cover on March 21, 2020. Today is June 13, and still no cover or even an update. They are blaming it on Covid because it has to be specially made, it’s an average dimensions it should be already cut to size and able to be shipped for chrissake. I ordered a brand new camper on February 14 and got it last week, that’s a dang camper. When I told them I wanted a refund and to cancel my order the response was you will receive an email in 3 to 7 business days. Today is day 16 no response so I emailed them and they have the nerve to say, “We’re sorry for the slow response due to COVID-19 we will send another request to the manufacture. What the hell does the manufacturer have to do with anything give me my damn Refund for Christ’s sake. Do not purchase anything from this company poor poor poor The owner should be ashamed of himself/herself and will NOT call you as requested. Disgusted