I cannot recommend Poolspot. We had been using them since 2022 for our monthly pool & spa service. On Sat 12Oct24 we had a party, turned the spa on for our kids & guests, after about an hr I checked the water temp to find it freezing & a high limit fault. I called Poolspot on the Mon & was told they had serviced the Spa when they were here on the Wed before (they hadn't). A tech came out to fix it, couldn't on the day & told me he would return to finish the job. It's now 11Dec24 & he hasn't been back. I've emailed them & left voice messages twice & they haven't responded. It's been a very poor experience for us, we've now moved provider & will never use Poolspot again.