Waste of time ordering from them. I pre-ordered an item two weeks ago, it is now showing as out of stock on their website. How can something be out of stock suddenly if you had nothing to sell in the first place? Like many people have said here, I should have read the reviews prior to placing an order. Awful, awful company. I have also noticed they love to reply to the (very, very few) good reviews on review websites, but ignore the bad ones (which is about 90%)! Guess ignorance is bliss. I hope this review saves at least one person from ordering from this embarrassment of a company.