I've never written a negative review before but I've had such a bad experience with this company and it's customer services team so wanted to warn people against buying from them. I had a problem with my order (which was caused by the Pop in the Box order page) and although it was a computer error on their part I got absolutely no help from their customer services team. It was incredibly slow to communicate with a member of their team (you can't speak to anyone at the moment) and when I did finally get any written responses they had clearly not read my complaint properly. They failed to either act on the issue or escalate my query or give me contact details for anyone who could help me despite me asking several times. My advice would be do not buy from this company, if you have a problem with your order you will be stuck.
4 years ago
Pop In A Box has a
1.1
average rating
from
183
reviews
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