After waiting 3/4 months to purchase a product. I finally purchased it. However, it’s been nearly a month since and they haven’t even shipped it. Spoken with customer service 5+ times asking for an answer. Too either be told we’re waiting on the warehouse to ship or we are waiting on the warehouse to update us. You think it would take a simply phone call to check and update me. Even if they updated me there customer service team takes 2 days at a time to reply. Even simply asking for a refund so I can purchase this elsewhere is not allowed. So I’m stuck in a never ending battle between refunds and deliveries.