Disappointing Quality and Service – Would Not Recommend I ordered tiles from Porcelain Superstore to expand a kitchen project using the exact same tile I’d ordered previously. Unfortunately, the "same" tiles were actually a few millimeters off in size, an issue only noticeable once they were partially installed. Customer service pointed to a vague batch disclaimer buried in their terms, and they refused to offer any compensation, even though they never made us aware of this critical difference when placing a repeat order. Poor quality control and lack of accountability – I wouldn’t trust them for any future project!