I received the tiles in good order and well packed. Through illness, I have only just started laying them in the kitchen/diner room. The room is split into two, the kitchen took the longest because of access. I did alter and refine the way I laid them and gapped them at 3mm and not 2mm stated on the box. The tiles were good and robust to handle. Planning and prep were very important as I did not have a lot of lee way to play with. The tiles fooled some people who thought it was wood. I would use them again the same said for Porcelain Superstore, so far I am very pleased.