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Lizzette Alvarez
Placed an order with Porcelanosa East Brunswick NJ for renovations for 3 bathrooms, $24,000 worth of merchandise. The salesman sold us a shower door that my contractor was not comfortable ordering it because the tiles were not yet installed. He said it was a standard size and that it would fit. Once the tiles were installed, the door was too big. Now they want to charge me a %50 restocking fee because it's a special order. I have not received the door and I started a dispute for the charge of the door with the credit card company and they responded giving them proof of delivery and the proof they sent was for a different door that was also purchased. After spending so much money with them, their customer service is non existing. Now I have to open a new dispute.
1 year ago
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Porcelanosa has a 2.8 average rating from 24 reviews

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