A contractor working in our house cracked a hall floor tile. In order to replace the tile we needed to match it with the existing tiles that ran throughout the hall and dining kitchen. We approached Porcelanosa in Leeds and spoke to Ray Wood. During the next five weeks Ray kept ordering samples of tiles for us to bring home to try and match up. As the tiles were laid seven years ago there was a danger we wouldn’t find the correct replacement but Ray never gave up and eventually he found the exact match. Due to his professionalism and commitment he saved us a lot of possible disruption, mess and worry.