I have never used Postsnap before but decided to try as their prices were so good. They emailed me after i sent my order through as the quality on some of the photos was variable. They attached the photos and what they were going to come out like for me to confirm if i was happy before they went ahead and if i wasnt happy they would refund me, I have never had this from any other photo company and was very impressed and appreciative of how they cared. The photos i received in the post were perfect! i would definitely use Postsnap again in the future. Thank you!