Where oh where to begin.... I've invested over 10K with this company and each year it becomes clearer the priority is PB, not those investing thousands in their furniture. The workmanship has gone down over the years, but the cost keeps going up. I'm talking about sofa sets, for which I've purchased two, totaling over $8K with additional slipcovers. In 2022 I invested $4400 in two Jake slipcovered sofas only to find out they've been discontinued and no longer provide slipcovers. I wish I'd known this originally prior to committing to this "partnership investment" with them. The whole reason I spent that kind of money was so I could get new slipcovers (new sofas) any time I wanted... for a while the slipcovers were the same price as the sofas themselves... and now they've been discontinued.... just like their designs.... no "longer in fashion" !! I wished I'd purchased from Crate and Barrel instead.... buyers think twice before doing business with Pottery Barn, they charge insane shipping also and the wait times can be longer than 6 months. Not worth the wait for basically your grandma's flowered sofa!
3 months ago
Pottery Barn has a
2.0
average rating
from
19
reviews
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