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Anonymous
Paid $1000 for a dining table. About a month in, one of the legs got loose so we figured just tighten it. We did, and that same leg kept becoming loose and we keep tightening each time. We finally contacted them several months out saying that we tried fixing the issue ourselves and it's not being resolved. They wanted to send their guys out and they seem to have really tightened it good. Sure enough it happened again and now they said it's been over a year they can't do anything about it. We received a defective and they won't đi anything. It's not worth the $1000 and the trouble.
2 months ago
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Pottery Barn has a 1.6 average rating from 43 reviews

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