Dear Pottery Barn team, I hope this message finds you well. I would like to share my experience with the table I recently purchased, which took about six months to be delivered. Although the delivery took longer than expected, I understand that unforeseen circumstances can arise. However, what left me quite disappointed was the issue that occurred with the wooden piece of the table, which split due to the wood likely being used before it was fully ready. After some research and reflection, I concluded that this issue may have been a result of the delayed delivery. I understand that the warranty has already expired, but given my experience, along with the significant delay in the delivery, I believe this situation deserves a more thoughtful approach. I feel that by offering a solution, Pottery Barn would not only maintain the quality of its service but also preserve the trust and relationship with its customers, who, like me, choose your brand for the excellence of its products. Therefore, I kindly ask that you reconsider the situation and assist me in replacing the defective piece. I believe this gesture would show Pottery Barn's commitment to its customers and the quality of its products, even when unforeseen circumstances arise. I greatly appreciate your attention and look forward to a positive response. Sincerely, Edison Lima