Tammy from B2B is an absolute gem! Returning a product at the final stage of a client’s bathroom remodel is never ideal, but Tammy made the process seamless. She handled everything efficiently, ensuring our return and replacement were hassle-free. The emails arrived exactly when she said they would, and we truly felt heard and valued. We also appreciate her genuine apology for the inconvenience—even though it wasn’t her fault, she took ownership and represented her company with professionalism and care. That kind of customer service is rare, and we love it! Thank you, Tammy!