Unprofessional Company
I agree with others with regards to faulty products. I received two sets of solar lights. One set is working fine, the other set has failed within a few weeks. Response from 'Nath' is woeful. The company try to get you to fix the issue yourself & clearly avoid any kind of refund even if faulty. He seems to think I'm pulling a fast one for the sake of 30 quid, what an imbecil. I raised a case with Paypal and the response to my personal email from Nath is a veiled threat of legal action for daring to share evidence to PayPal. See response below from his email below and you decide if this is a serious company?
Avoid this shonky outfit where possible!
Hi Steve thats a shame you have made a paypal claim so and so we now view this as a defensive case we will be inspecting the units that you return very very carefully as these are the only units in our entire history to have the same fame the same fault And for all four of them to have that fault the probability of this is almost zero The other is if you look at the email Steve to see that it is against the law to share any correspondence as this is protected by the data protection app we had a lawyer add this text to every single email that we send and I do not take lightly the sharing of it with anyone else including paypal
Kindest Regards
Nath
1 year ago
Power Bee has a
2.1
average rating
from
25
reviews
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