I have just received an order from this company, one of a great many over the years, and we have always respected them until now! They had a flash sale commence on Friday morning, the 24th. January 2020 but my wife was not notified of this until 12.05 by Email on that day. . However, I had been notified the day before (Stating that the sale started Friday). My wife held back from ordering on Thursday, the 23rd. So that we could purchase our items at the sale price. She then ordered on the Friday morning, as per the email received by me, but they have failed to honour the sale discount, saying that the sale didn’t start until 11.00am! We shopped with this company in the early days, when they had respect for their customers, but now, they have joined the ranks of other companies, who are only concerned for themselves and not customers. This company has now become obnoxious in their dealings with purchasers, and now cannot be recommended. They are looking after themselves at the expense of customers.