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sarah o'maley
Very upset with this company's attitude and lack of transparency. Do not buy from this company unless you are a 100% sure you will not return anything for a refund. I ordered items that i didn't think were value for money when I saw them. I send an email asking for the procedure to return. I received very unhelpful email just referring me to the Terms & Conditions. The Terms are not transparent and very unclear. The company deduct their costs from your refund. Problem is they will not give you any clue how much they will deduct until they have the goods and inspected them. Even when I asked how mush they would deduct from my refund if they were happy the items are 100% condition as sent out. This left me very uneasy as they could basically take what they want from your refund. They couldn't even offer me any reassurances once I explained my concerns. This has left me NO choice but to travel 2 hours to return the goods. I found their customer service skills non existent and was left surprised that they can operate with unclear Terms which are not clear,misleading and dishonest.
4 years ago
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Power Bee has a 2.1 average rating from 25 reviews
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